|
Frequently Asked
Questions
Modern replicas
cannot be shipped to California, Connecticut, Massachusetts, New York,
Minnesota, Kansas, Wisconsin, Puerto Rico and Canada.
Can your replicas fire
real Ammunition?
No, and the replicas cannot be modified to do this either. Attempting to
modify the replicas is illegal. Our swords and other products cannot be used
for combat or any other purpose that may pose a threat to human life and
property.
Can I sharpen the swords?
Some of the swords have carbon steel blades and can be sharpened.
Others have stainless steel blades and cannot be sharpen. Please call us
with specific questions
Do you backorder items that are not available at
the time of shipping?
Yes.
Do you ship worldwide?
We can ship wherever local customs and regulations allow shipping of replicas.
Special freight rates apply for overseas customers. Please contact us for a
freight quote.
Modern replicas cannot be shipped to California,
Connecticut, Massachusetts, New York, Minnesota, Kansas, Wisconsin, Puerto Rico
and Canada.
|
How does the shipping
work? |
|
Our shipping
charges are inclusive of processing, handling and shipping cost. We offer
three shipping options:
We give our valued clients the
opportunity to specify the delivery date. Please note that shipping time
does not include processing time. We take great care in appropriately packaging and shipping your
order. We do not take responsibility for any damage or loss during shipping. |
|
| |
|
How to place my
order? |
|
Once you have
chosen your product, you can order directly via our secure shopping cart
system. Your product will appear in the shopping cart. If you wish to select
more products, click the 'Continue Shopping' button to go back to the site
for more selections. When you are done selecting your products, please click
the 'Checkout' button. |
|
| |
|
How to modify the
contents of the shopping cart? |
|
If
you wish to modify the quantity of your products, please change the number
in the quantity box and click 'Update'. This will change the product
quantity. If you wish to delete the product you have selected in your cart,
you have either of the following options: modify the product quantity to '0'
(zero) and click update, or click 'Empty Cart' if you want all the contents
emptied. |
|
| |
|
Check out? |
|
When you are finished with this step, you can check out. Our automated
system will lead you through the checkout process, page by page. Please fill
out the sender information, recipient information, select the delivery date
of your item and type in any message you wish to attach, in the box provided
for personalized messages. After this step, you will be led to the next
secure process where you will fill out information regarding your payment.
You can either choose to enter credit card information or you call in your
credit card details as soon as you place the order. Our able staff will be
happy to assist you as always. When you finish with the checkout process,
our system will generate an order tracking or reference number for you which
will also be e-mailed to you at the e-mail address you provide. |
|
| |
|
How to find out the
status of my order? |
-
Please call us at 1-800-393-2181, 609-720-0300, and our customer service staff will be happy to update you.
-
You may also log in on to our Live Support System via which you will be
able to chat with a customer service representative regarding any queries.
-
You may send us an e-mail at info@sendarmoury.com
-
You may use the Contact Us Form .
|
|
